TERA

​

01. BOOKING TERMS & CONDITIONS

A deposit of NOK 5,000 per person is required to secure your booking. The remaining balance is due 8 weeks before the start of the trip.

By booking with TERA TRAVELS, you agree to the trip details, inclusions and exclusions stated on the individual trip page, as well as these terms.

Guests are responsible for arranging their own flights, travel documents and travel insurance unless otherwise stated.

We strongly recommend comprehensive travel insurance covering cancellation, medical expenses and the activities included in your trip.

Outdoor activities are weather-dependent. TERA TRAVELS may adjust the itinerary or offer alternatives when necessary due to weather, safety or local conditions.

​

02. CANCELLATION POLICY

The NOK 5,000 deposit is non-refundable, subject to applicable law.

If you cancel your booking, cancellation fees will depend on when you cancel and any costs TERA TRAVELS is unable to recover.

The final payment deadline is 8 weeks before departure. By this point, we will normally have confirmed participant numbers and made financial commitments to our suppliers. Cancellations after this deadline may therefore result in a cancellation fee of up to 100% of the total trip price, where justified under applicable law.

If you need to cancel, please contact us as soon as possible. You may have the right to transfer your booking to another person in accordance with applicable law.

We strongly recommend travel insurance that includes cancellation cover.

For cancellations, please email teraretreats@gmail.com.

​

03. PRIVACY POLICY

TERA TRAVELS respects your privacy and only collects personal information necessary to manage bookings, communicate with guests and organise our trips.

This may include your name, contact details, booking information and relevant information needed to arrange your stay and activities.

We may share necessary information with accommodation providers, activity providers and other suppliers involved in delivering your trip.

We do not sell your personal information.

You may request access to, correction or deletion of your personal information, subject to applicable legal requirements.

For privacy-related enquiries, contact teraretreats@gmail.com.

Data controller: Jerring Consult
Organisation number: 819 253 722
Business address: Sjøgata 3, 8310 Kabelvåg

​

04. CONTACT

HAVE A QUESTION?

Not sure which trip is right for you, or want to know a little more before booking?

We'd love to hear from you.

​

Email: teraretreats@gmail.com

Instagram: 

​

Good trips. Great stories.

TERA TRAVELS